Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

A serene Colorado train ride leads to a quiet riverside hot spring that rewards simple plans with deep, lasting calm.

True romantic luxury creates unforgettable experiences and prioritizes quality time.

Explore expert insights on ensuring successful PoCs and MVPs in the AI era to maximize ROI. Understand the key strategies to ...

For the CEO, emotional intelligence is not optional; it is the difference between a customer who feels valued and one who ...

Workforce demands in older adult services are evolving, driven by training, emotional intelligence, technology and employee ...

His wife, in the next room, could be heard telling him this hurt her. He asked incredulously, “Don’t you want to sleep with ...

Industrial-organizational (I-O) psychologists, also known as work or business psychologists, are trained to study human ...

Learn the benefits, risks, and smart next steps of outsourcing IT support to improve efficiency, reduce costs, and scale securely.

The Olympics mean everything to the general public, but they are but a piece of Mikaela Shiffrin’s considerable legacy. She's ...

Barcelona easily fills an itinerary, but just outside the city is an extraordinary place that should not be missed. Rising dramatically beyond the city, Montserrat feels like another world, shaped as ...

Arts, entertainment, film, festivals and more events happening this week in the greater Capital Region from Thursday, Jan. 29 ...