Another round of critical Web Help Desk flaws highlights how SolarWinds’ legacy code and past breaches continue to haunt IT ...

The ticketing software SolarWinds Web Help Desk is vulnerable through four critical security vulnerabilities, among others.

A great solution for internal IT service desks that adhere to ITIL ...

State officials say putting early childhood programs under one agency will make it easier for families to navigate a complex ...

The measure funds most of the federal government through Sept. 30, while providing the Department of Homeland Security with ...

A new partnership enabling Egyptian companies to consolidate front-office systems on an AI-native platform, unlocking ...

But for all the challenges facing higher education, Kaler remains optimistic about where it’s headed. And CWRU has largely ...

Inspiring true story of Abdul Alim, a 10th-pass security guard who became a Zoho software engineer through grit and ...

Too many healthcare organizations have support teams focused on break-fix, ongoing maintenance and other keeping the lights on work at the expense of making progress on strategic projects. Continuous ...

Canadian retail kicks off 2026 with Starbucks’ tiered rewards, Toys R Us’ contraction, and Walmart expansion, amid ...

A partial government shutdown is underway. It may only last for this week, but hardliners in the House could make it drag on.

Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.