Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

More than 90% of US outages start on the distribution grid. Sense says smart meters can now detect faults in real time.

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Energy expert Richard Neudegg says the rules, which are coming into place in this month, will unlock 'new and often cheaper' ...

Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The ...

For Georgia homeowners already stretched by higher taxes, insurance and everyday costs, opening a water bill shouldn’t feel ...

From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

Under new rules customers will receive £40 if they wait more than six weeks for an installation if an appointment fails due to a supplier fault, or if a reported smart meter problem is not met with a ...

Energy regulator Ofgem has made an announcement ...

Historic smart meter failures lead to new rules for UK energy companies, including automatic £40 compensation for delays ...

Learn how strong operational controls and clear, proactive communication can prevent most energy billing breakdowns.

New protections mean suppliers will finally face consequences when things go wrong ⚡ ...