Walk into certain Walmart locations right now and you might find yourself doing a double take. The rows of self-checkout ...

Costa Mesa, California has proposed a self-checkout ordinance requiring one staff member per three machines, with fines up to ...

Online shopping feels familiar and fast, but a hidden threat continues to operate behind the scenes. Researchers are tracking a long-running web skimming campaign that targets businesses connected to ...

Local columnist Len Calderone laments the social and emotional costs of replacing human interaction with cold, confusing ...

Viewed as a boon or a burden, depending on whom you ask, retail self checkout stands are likely here to stay. But the rules around how they operate and are staffed are about to change in Costa Mesa.

I stopped using self-checkout to reclaim small moments of human connection. Choosing a cashier made me rethink loneliness and daily social habits. Brief conversations at the grocery store changed how ...

A new Universal Commerce Protocol will power checkout within AI Mode, letting shoppers buy without leaving Google. Business Agent puts branded AI chat directly in Search results. Direct Offers is a ...

A recent poll addresses shoppers who use the "10 items or fewer" checkout lane with more than 10 items. The article describes the common frustration of waiting in an express lane behind customers who ...

Nearly six years after the pandemic, I can finally confess my part in the famed toilet paper shortage of 2020. I fear it may ...

Musk said that Tesla’s Full Self-Driving would finally be ready for unsupervised operation by the end of year. Guess what happened? Musk said that Tesla’s Full Self-Driving would finally be ready for ...

Google on Sunday announced a new open standard called the Universal Commerce Protocol (UCP) for AI agent-based shopping, at the National Retail Federation (NRF) conference. The standard, developed ...