Anthropic, a Generative AI company, introduced a new solution that would seem to put many enterprise software vendors at risk ...

Apple is continuing to improve the AI Support Assistant that it is testing in the Apple Support app, introducing new functionality in the latest update. In addition to answering questions about Apple ...

A year's worth of our rigorous lab-testing scores plus your top brand recommendations come together to create our definitive ranking of the 25 best technology companies right now.

The path to AI success starts with a single, well-chosen use case: one that is bold enough to inspire, urgent enough to ...

Explore how project management information systems guide each project phase, the tools that support them, and real-world use across industries.

Tipping has evolved from a hospitality tradition into a widespread expectation across many service sectors, including ...

From the Department of Bizarre Anomalies: Microsoft has suppressed an unexplained anomaly on its network that was routing ...

Abstract: The global shortage of skilled personnel in technical support has spurred significant interest in AI-driven solutions, particularly Large Language Model (LLM)-based customer service chatbots ...