Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Authors Media Contact For general and media inquiries and to book our experts, please contact: pr@rstreet.org Many missed court appearances happen not out of defiance, but because people simply forget ...

U.S. citizens who have had violent encounters with federal immigration agents deployed in cities across the U.S. testified before Congress on Tuesday. Amid harrowing testimony by three victims and the ...

Meanwhile, after the change of plan on releasing sensitive documents, the Metropolitan Police reveals it has asked the ...

NHS England has shared the latest updates to its NHS App Roadmap, including recently completed initiatives, current areas of ...

THINK about the last time you used your mobile phone. Was it to make a traditional voice call? Or was it to balance your ...

GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), today announced that WEHCO Video, Inc., d/b/a Cablelynx Broadband (Cablelynx), a ...

The report projects 20.9% annual growth as cloud deployments dominate due to lower costs. The global market for artificial ...

Trump was mentioned more than 38,000 times in the latest batch of Epstein files, according to a New York Times review of the ...

Cervical screening for women and people with a cervix aged 25–64 – you will be invited every 5 years to check the health of your cervix. Cervical screening used to be called a smear test. Lung cancer ...

Excess spending in the U.S. healthcare system comes from many sources, but administrative work is one of the largest ...

Andrew Mountbatten-Windsor left his longtime home in the middle of the night to relocate to a smaller, more remote property.