The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the ...

Integrated solution brings eGain's trusted agentic capabilities to Webex Contact Center customers, enabling real-time ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge solutions for customer engagement, today announced the release of eGain AI ...

Large enterprises adopt UCaaS to unify voice, video, messaging in the cloud—cutting costs, scaling easily, improving collaboration and customer engagement with AI, security, and reliability.

As the U.S. market navigates a period of mixed performance, with the tech-heavy Nasdaq and S&P 500 showing gains while the ...

Improved vendor offerings and advanced features have made Desktop as a Service far more appealing than just a few years ago.

AudioCodes Ltd. (NASDAQ:AUDC) Q4 2025 Earnings Call Transcript February 3, 2026 AudioCodes Ltd. misses on earnings ...

Good morning, and welcome to the Dubber Corporation Quarter 2 FY '26 4C Presentation. The presentation will be done by today, myself, Matthew Bellizia, the CEO of Dubber; as well as Prasad Kasi, the ...

The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to ...

Attackers are targeting a zero-day vulnerability in Cisco's Unified Communications and Webex products that facilitates remote code execution and root-level access ...

GTT provides global telephone numbers and termination, and its services are interoperable with leading Cloud Phone vendors, ...