Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
Georgia Power warns of scammers using digital ads, phone calls telling people they owe money
Georgia Power said it has been receiving reports of digital ads and Google results leading customers looking to pay their ...
New Orleans coroner releases most names and cause of death for truck attack victims
The New Orleans coroner’s office has identified all but one of the 14 people killed when the driver of a white pickup truck ...
Apple Intelligence Now Takes Up Nearly Twice as Much Storage as It Did at Launch
The jump in storage needs first appeared with the introduction of iOS 18.2 and macOS Sequoia 15.2, which was first made ...
Mass. company sees surge in demand for vehicle barriers after terror attacks
A Massachusetts company that manufactures vehicle barriers said they've had a significant increase in demand following recent attacks in New Orleans and Las Vegas.
Opinion
The app connecting the New Orleans attack and Vegas Cybertruck explosion
Vehicle-sharing applications have been garnering the wrong kind of attention from the wrong kinds of renters as crime scenes in New Orleans and Las Vegas illustrate.
What we know about the victims in the New Orleans terror attack on New Year's Day
At least 15 people are dead, and more than 30 people are injured after a truck plowed into a crowd on Bourbon Street in New ...
What to know about Apple’s $95 million settlement of the snooping Siri case
Apple has agreed to pay $95 million to settle a lawsuit that accused the company of turning its virtual assistant Siri into a ...
Apple to pay $95 million to settle claims it used Siri to eavesdrop on customers
Apple surreptitiously activated Siri to record user conversations through iPhones and other devices, court finds.
People flocked to this North Carolina city in 2024. Now, it ranks No. 1 in US — again
The Wilmington area regained the top spot that it held in the 2022 rankings, when United Van Lines praised the area for its ...
Lisa Frank's Ex-Husband James Green Recounts the Phone Call That Was the 'Beginning of the End' of Their Marriage
Lisa Frank and James Green's marriage was the joining of a power couple, but the end was far messier than either could have ...