Officials say artificial intelligence is improving dispatcher training while still keeping human judgment at the center of ...

There is a shortage of emergency dispatchers in the Central Valley, and a unique partnership is working to address the need.

The SNO911 center uses an AI program designed by Everett firm Aurelian to quickly deal with routine complaints such as barking dogs and illegal fireworks. Named Ava, the automated virtual assistant ...

Kim Brown, who worked as a 911 dispatcher for Andover Township, has died, the police department announced Wednesday, Jan. 21. Brown joined the Andover Township Police Department 911 Center in November ...

CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

CULPEPER COUNTY, Va. — A Culpeper County 911 operator is being applauded for her efforts in guiding a couple through delivery of a baby on New Year’s Day. The couple had pulled over on Sperryville ...

YORK COUNTY, S.C. — Inside the York County Police Department, you can hear jingle bells from one of Santa’s helpers. Samantha Vincent is a 911 operator, and an ‘elf’ who’s busy getting letters ready ...

Danny Rose was born to work in emergency services. As a young boy growing up in Middletown, Rose always watched the 1970s popular TV shows, “Emergency!” and “Adam-12.” He turned that childhood ...

Stunning 911 audio has been released after shocked witnesses watched a plane crash into a small car while making an emergency landing on a Florida freeway. The fixed-wing Beechcraft 55 was attempting ...

Sherrone Moore is currently in custody but has not been charged after being detained by police on the same day he was fired by the University of Michigan Sean Mandell is a Senior Reporter at PEOPLE.

Sherrone Moore’s wife, Kelli, reported that the former University of Michigan coach was “suicidal” before his arrest, according to a 911 dispatcher. On Thursday, December 11, TMZ published excerpts of ...

ST. JOHNS COUNTY, Fla. – A 911 call released by the St. Johns County Sheriff’s Office on Wednesday details the scary events leading up to deputies fatally shooting an armed man on US-1. RELATED: Video ...