AI cloning and deepfakes rank among the top challenges for Australian cybersecurity professionals in 2025. Australian ...

CX in marketing is key to building lasting customer loyalty. Personalization and seamless journeys can make all the ...

A Meta stock analyst said the company's generative AI push could help drive new revenue from WhatsApp through chatbots.

Microsoft Copilot is being renamed Microsoft 365 Copilot Chat, the second rebranding of the business-focused assistant since 2023.

With Microsoft 365 Copilot Chat, Microsoft is introducing pay-as-you-go AI agents to the free version of its Copilot chatbot ...

Customer engagement has undergone a transformative journey, driven by technological advancements, shifting consumer ...

Apate AI CEO Dali Kaafar explains how his company's chatbots are stopping phone scammers before they reach a real human and ...

See how the MarTechBot responds to a prompt and how the prompt can be improved. Today: Welcome email prompts and features to boost KPIs and build relationships.

Whether on your bank's website or your telephone provider's help line, interactions between humans and chatbots have become ...

and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested picks.

These aren't your standard chatbots limited to rigid scripts. Thanks to GPT-4’s cutting-edge natural language processing, they converse with a level of fluency and understanding that closely mimics ...

By developing your own chatbot, you can tune it to your company’s needs, creating stronger and more personalized interactions with your customers. Thanks to the explosion of online education and its ...