In its latest “State of AI in Financial Services” report, Nvidia found that 60% of more than 600 global financial-services ...

Gleen AI, a pioneer in AI-driven customer experience solutions, is proud to announce its rebranding to Alhena AI. This transformation reflects the company's evolution from a cost-saving customer ...

Defining AI chatbot personality could be based on how a bot “feels” about itself or on how a person feels about the bot they’re interacting with.

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

The power of integration APIs in enabling conversational AI for real-time business interactionsIssued by IntegroveJohannesburg, 05 Feb 2025Visit our press officeIntegration APIs. (Image: Integrove) ...

ChatGPT's rise has been met with both excitement and skepticism. From biases to ethical concerns, here are unsettling reasons ...

Nearly half the traffic on the internet is generated by automated entities called bots, and a large portion of them pose ...

APIs are the backbone of modern digital transformation, but they are also the most exploited attack surface,” said Ameya Talwalkar, CEO of Cequence Security. “We are not just expanding—we are ...

With intelligent AI tools, no-code platforms can improve productivity at a faster rate, with greater agility and greater than ...

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...

You pause and smile, a flicker of connection sparking before your mind catches up: it's not a person on the other end.