Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

Explore the transformative role of AI chatbots in enhancing user journeys, personalization, customer support, and business ...

His Character AI bot answered, "Please do, my sweet king." AI bots are owned by tech companies known for exploiting our trusting human nature, and they’re designed using algorithms that drive ...

The makers of Cathy stress that the bot is no substitute for a priest. But they've designed it to help spiritual ... from ...

A child in Texas was 9 years old when she first used the chatbot service Character.AI ... are causing and concealing as a matter of product design, distribution and programming," the lawsuit ...

A chatbot told a 17-year-old that murdering his ... and ongoing abuses" of J.F. as well as an 11-year old referred to as "B.R." Character.ai is "causing serious harms to thousands of kids ...

Marshall Islands, Pacific. (PHoto by Galerie Bilderwelt/Getty Images) Microsoft announced it was placing new limits on its Bing chatbot following a week of users reporting some extremely ...

Opinions expressed by Forbes Contributors are their own. I cover the global consumer and retail. AI has completely disrupted the modern customer experience and this holiday shopping season it will ...