To build the right business case, you need to do some analysis on your web or mobile application users via tools such as ...

You won't only be faced with AI chatbots when you seek out ChatGPT or Claude -- most companies with online customer service ...

Explore the transformative role of AI chatbots in enhancing user journeys, personalization, customer support, and business ...

His Character AI bot answered, "Please do, my sweet king." AI bots are owned by tech companies known for exploiting our trusting human nature, and they’re designed using algorithms that drive ...

The makers of Cathy stress that the bot is no substitute for a priest. But they've designed it to help spiritual ... from ...

Instead, many of the bots on Character.AI are profoundly disturbing — including numerous characters that seem designed ... the bot to the public, a move that clearly didn't sit well with ...

A child in Texas was 9 years old when she first used the chatbot service Character.AI ... are causing and concealing as a matter of product design, distribution and programming," the lawsuit ...

A therapist can help navigate a patient’s personal goals with using the bots and clarify any misconceptions from the chatbot session. There has been some research on clinician-designed chatbots ...

which is something that LLMs by design are completely incapable of. With the Air Canada case this is more than obvious, as the chatbot confidently stated towards Mr. Moffatt among other things the ...

Opinions expressed by Forbes Contributors are their own. I cover the global consumer and retail. AI has completely disrupted the modern customer experience and this holiday shopping season it will ...