For years, companies have damaged their relationships with customers by failing to act on the complaints, concerns, and ...

By 2027, the chatbot market is expected to hit $3.99 billion, with a compound annual growth rate (CAGR) of 23.3%. This ...

Tech companies say “AI agents” are the next big thing in artificial intelligence after chatbots. Early versions have ...

Why AI Chatbots Are So Popular As we step into 2025, the business landscape continues its upward growth, and one trend that's here to stay is the rise of AI cha ...

Chatbots are becoming increasingly common, with more than three quarters of consumers saying in a 2022 survey that they had ...

The retail industry has long been at the forefront of technological innovation, constantly seeking new ways to enhance the ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

The AI agents big tech companies are now developing are significant advances over chatbots because they possess the ability to take actions on your behalf.

Modern messaging platforms are evolving to support rich media content and API integration, enabling marketing, commerce, and ...