Brad Karp, chair of the prestigious law firm Paul Weiss, has resigned from his post after the disclosure of his email ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Derrick Callella, of Hawthorne, was arrested Thursday after federal authorities say he sent "imposter" ransom messages to the ...