Early last year, Comcast faced backlash from customers after raising prices for its Xfinity services, which may have ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

The Customer Satisfaction Awards add consumer feedback to that coverage, complementing reporting on pricing, channels, and viewing experiences. Methodology disclosures in the 2026 report state that ...

Government reporters Lisa Rein, Meryl Kornfield and Hannah Natanson can be reached securely on Signal at (202) 821-3120, (301) 821-2013 and (202) 580-5477, respectively. The Social Security ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The service, All Reality, will initially launch via Amazon Prime Video, and include more than 2,500 hours of reality shows, including 'Love After Lockup' and 'Bridezillas.' By Alex Weprin Senior ...

Apple Inc.’s streaming service went down briefly for some users Thursday night shortly after the debut of the widely anticipated Pluribus, a new series from the creator of Breaking Bad. Users across ...

In the face of new and increasing competition, Service Electric — the Wyoming Valley’s first cable TV and internet provider — continues to grow and invest in the community. The most apparent ...