BGE representatives pushed back on demands from the Maryland Office of Peoples Counsel to provide information about their call center.

BGE has reduced wait times from an average of 150 minutes to 32 minutes and increased staffing from 184 to 209, with additional staff expected by the end of March. The PSC's Consumer Affairs Division ...

A suburban tree service company answered a call from a woman trying to help a sea gull stuck to a light pole Tuesday night in ...

Seven days later, about 45,000 still remained without power in Nashville, prompting heightened calls from mayor, legislators ...

A federal judge warned Justice Department lawyers that they were making “dangerous" and “horrifying” statements when they ...

CODEPINK is a feminist grassroots organization working to end U.S. wars and militarism, support peace and human rights ...

In many ways, the worlds of a firefighter and a Soldier are intertwined. Both require a unique blend of courage, discipline, ...

In Georgia, a high number of callers to the 988 crisis line hang up or disconnect before reaching a counselor. Many other ...

One content creator and life insurance salesman, Juliano Massarelli, who has gained notoriety online refers to himself as The ...

Cape, which offers a range of enhanced privacy and security measures, is now offering service across the United States.

Another step you can take is to block numbers once you know they’re spam. Scammers will often change up their numbers, but ...

Photo Credit: roverIQSAN FRANCISCO, (GLOBE NEWSWIRE) -- roverIQ has launched Ava, an AI-powered voice assistant built ...