The MongoDB Chatbot Framework is a set of libraries that you can use to build full-stack intelligent chatbot applications using MongoDB and Atlas Vector Search. The MongoDB Chatbot Framework includes ...

has expanded its partnership with Manhattan Associates to include the solution provider’s AI-powered customer service chatbot. The Exchange has run order fulfillment through Manhattan Active Omni ...

In February, March, April, and May of 2024, Smith asked a series of questions to a chatbot found in the support section of Substack's website. Smith asked, "do you respond to complaints," and the ...

ATLANTA - Manhattan Associates Inc. (NASDAQ: NASDAQ:MANH), a technology leader in supply chain and omnichannel commerce, announced the successful deployment of Manhattan Active Maven by the Army & Air ...

Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and some of these institutions ...

WALDORF, Md. (DC News Now) — Parents in Charles County are outraged after a group of students with disabilities and their teachers say they were denied service at the Cracker Barrel in Waldorf. They ...

When people think of conversational artificial intelligence (AI) their first thought is often the chatbots they might ... while more complex or serious customer service inquiries can be passed ...

advancements in chatbot technology are making these AI assistants more human-like and potentially very useful for planning complex events such as holidays. Customer service chatbots can be annoying, ...

Customer service chatbots can be annoying – but new advancements in technology means they are unlikely to go anywhere, according to Jess Kelly. Over the years, customers have made it ...

"Every service interaction – whether with a call center agent, in-store associate, chatbot, etc. – gives a brand the chance to show they get the customer, offering not just a solution but a ...