The Los Angeles Department of City Planning warned of scammers sending out communications using fraudulent emails in its name ...

Improving technology and evolving AI are driving efficiencies across the financial services sector. In particular, in ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Q2 2026 earnings call: free cash flow strength, margin pressure, new unified communications team, and reduced FY guidance—read now.

New Orleans residents paying for gas through Delta Utilities could see higher bills after extreme cold weather and the cost ...

This story investigates Nashville Electric Service’s $250 million investment in a text alert system that failed during the ...

I tested the top business messaging platforms to find the best solutions for team collaboration, security, and productivity in 2026.

Q: It has been six weeks since WPXI went off the air for Verizon FiOS TV customers in Western Pa. I am beginning to think it ...

Here’s what some of the biggest UC, collaboration and telecom leaders had to say about AI’s impact in 2026 in written responses to CRN’s 2026 CEO Outlook project.

Auria has acquired BCubed to expand its software-defined C3 capabilities and hardware products for national security ...

Twilio Programmable Voice enables Genspark's AI agent to place real-time calls on behalf of users worldwide, automating real-world tasks, including customer service inquiries, across 40+ countries ...

At first glance, the response seems counterintuitive. China remains at least two generations behind the technological ...