Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of business management services and an RP-Sanjiv Goenka Group company, today announced a strategic partnership with ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Building on Fives' longstanding expertise in new machine solutions, OEM-backed parts and service, equipment modernization, and full lifecycle support, the partnership expands customer options by ...

As the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human ...

The home-services sector—a market expected to reach $1.42 trillion by 2030—has historically operated with fragmented workflows, unpredictable demand cycles and highly localized service structures.

Accounting and business suite Zoho has bolstered its spend control and billing capacities with the release of two new products, in addition to lacing new AI features throughout its finance operations ...

Over $100 million deal strengthens AppDirect’s position as the leading B2B commerce platform, adding connectivity and mobility to its unified lifecycle management platform of AI, software, hardware, ...

Silicon lifecycle management is starting to be used in ways that extend well beyond its original mission of ensuring a chip functions to spec throughout its expected lifetime. While tracking aging ...

Pegasystems is partnering with Moody's to enhance customer lifecycle management (CLM) and know your customer (KYC) processes for financial services organizations. Now Pega Client Lifecycle Management ...

Pegasystems, Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced a strategic collaboration with Moody's Corporation (NYSE:MCO) to enhance customer lifecycle management (CLM) ...

Banks can now tap into Moody’s entity verification directly in Pega CLM and KYC Pega’s AI-powered agentic CLM and KYC workflows coupled with Moody’s real-time entity data offers an enriched customer ...