An unruly passenger forced an American Airlines flight from Miami to Ecuador to turn around mid-trip. Flight 2259 to Quito “returned to MIA and was met by law enforcement upon arrival due to a ...

BGE representatives pushed back on demands from the Maryland Office of Peoples Counsel to provide information about their call center.

An investigation by the Maryland Public Service Commission found “systemic failings” in BGE’s customer call center, and the ...

INSTORE columnist David Brown channels Warren Buffett’s wisdom: “If you need a prayer session before raising the price by a tenth of a cent, then you’ve got a terrible business.” Instead of racing to ...

LEXINGTON, Ky. (WKYT) - Jackson Energy is warning customers about a phone scam where people are claiming to be part of the utility company and asking for bank information. The scammers told customers ...

President Donald Trump phoned Sen. Susan Collins (R-ME) and laid into the senator for voting in favor of a war powers measure this week after the U.S. invaded Venezuela on Saturday and abducted ...

Two men allegedly attacked and stabbed a Kentucky Fried Chicken worker multiple times in Nevada during a dispute over gravy, according to reports. James Carter, 48, and Gerald Carter, 32, were ...

Man dies and major motorway closed after Tesla and motorcycle crash Marjorie Taylor Greene hits out at Trump after Venezuela strikes The new battleground over asylum seekers in 'Red Wall' towns Cat ...

Phone call answer rates continue to plummet, and it’s understandable. Even when dialing existing customers, your call can show up as Scam Likely or with no label at all. Worse, “your” call could be ...

INDIANAPOLIS — A restaurant employee is under arrest after allegedly pulling a gun on an angry customer who refused to leave. According to court documents, Indy metro police officers were called to ...