Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

Whether it’s pulling up detailed product information, navigating customer service inquiries, or providing personalized recommendations, these chatbots can do it all with a remarkable degree of ...

Elon Musk’s AI company, xAI, is testing out a stand-alone iOS app for its chatbot, Grok, which was available only to X users until now. The app, currently live in multiple countries, including ...

That's a pretty big chunk of those 1-800 calls and customer service chatbot chats. “There is a transformation in customer behavior and a reset in their expectations with GenAI continuing to ...

Its millions of chatbots, most created by users ... And a lot of what you encounter using the service feels less like conversation than role-playing, less like developing a relationship than ...

Whether you’re running a small handyman service or managing a team of electricians, chatbots can save you time, money, and stress. By embracing AI chatbots now, you’re investing in a future where ...

Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and some of these institutions ...

“Unfortunately, I am about 95% sure you spoke to an AI or chatbot,” one user wrote ... me is that the bot seemed to have offered a customer service experience that was above and beyond ...

OliverIQ, the Smart Home as a Service (SHaaS) platform designed to bring smart home solutions to the broad market, announced the availability of the OliverIQ Hub with built-in customer support from ...