Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

North America's prominent 43% share in the Generative AI in Customer Service market, amounting to USD 159.56 million...</p ...

The new facility combines Japan's tradition of omotenashi with cutting-edge AI technology to revolutionize customer service ...

Here are some of the most popular use cases for ChatGPT. 1. Customer Service Chatbots 2. Virtual Assistance 3. Conversational AI for e-commerce and retail 4. Interactive Storytelling and Games 5.

With the ability to create customized chatbots, users will gain powerful new tools for professional and commercial users alike, such as customer service chatbots and more.

Data Collection: Chatbots can gather valuable data on customer preferences and behaviors, which can be used to improve services and products. According to a report by Gartner, by 2025, 75% of customer ...

A beta update replaces the Communities tab with a new section just for AI chatbots. A beta update replaces the Communities tab with a new section just for AI chatbots. Dominic Preston is a news ...

Many people are in habit of venting to AI chatbots, but expert suggests that it's important to recognize when to draw the line and seek professional support. AI is now used for everything ...

Last month, concerned parents of two teenagers sued the chatbot platform Character.AI, alleging that their children had been exposed to a "deceptive and hypersexualized product." The suit helped ...