Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

The dispute centers around fees that Optimum's parent company Altice USA must pay for the regional sports networks.

Only if you don't need customer service in America.' Austin Sarat at The Hill. With the "holiday season freshly behind us, ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or ...

The Aurora Police Department has cleared the King Soopers off S. Peoria Street after a bomb threat was made Monday afternoon.

CCC, a leader in advancing copyright, accelerating knowledge, and powering innovation, has been named a Gold winner for Customer Service Department of the Year in the 12 th annual Best in Biz Awards ...

Two in 5 customer service agents who use AI bots say the technology is invaluable for their workload, according to a survey ...

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

Nowadays, companies of all sizes rely excessively on IT infrastructure to ensure smooth operations, boost output, and provide ...

2. Improve the quality of customer service and ensure that customers have a good experience when purchasing and using products. 3. According to customer preferences and feedback, formulate ...

Unisys (NYSE: UIS) has been awarded the prestigious Gold Award at the 2024 European Contact Center and Customer Service ...

Help is available for you at IT End User Support and our IT Service Desks. Aalto staff can book a time to the IT Service Desk. Appointments are available Monday to Friday from 9-11 and 12-15. Book the ...