The report by Healthwatch England found that under half took any action - such as sharing concerns with ward staff - with ...

ESP Group Secures NHS Contract to Deliver Services for the NSS National Contact Centre. Contact Centre outsource ...

The majority of adults (85%) who had used an NHS pharmacy service in the last 28 days were "Very satisfied" or "Satisfied" with the most recent service they had received; however, of those who had ...

More NHS hubs will be set up in community locations and there will be greater use of the private sector to help reduce hospital waiting lists in England, the prime minister has said. Sir Keir ...

The UK announced plans to cut waiting lists for elective treatments by the National Health Service as the Labour ... need to see a specialist first, the NHS said in a Saturday statement.

which can be costly for the health service, including an artificial intelligence pilot to help pinpoint patients that may need extra help to attend. The Department of Health said the NHS app would ...

People with a range of lung, bowel, throat, asthma and gynaecological conditions could be helped by the upgraded service. NHS chief executive Amanda Pritchard says the current system means ...

NHS Chief Executive, Amanda Pritchard ... At the heart of the plan is a new gold standard retail offer with ‘customer service’ training for non-clinical frontline staff like receptionists, and all ...

Non-medical frontline staff such as GP surgery receptionists will also have “customer ... to services, reducing bureaucracy and streamlining processes are key implementations for NHS recovery.

The NHS Elective Reform Plan will be unveiled ... In response to numerous complaints about patient treatment, compulsory customer service training will be implemented for receptionists and ...

Another accused the NHS of prioritising diversity over healthcare. In south London, for example, special “walk-in services” at community day centres are on offer for refused asylum seekers and ...