California's new Right to Human Customer Service Act would require large businesses to provide human customer service ...
BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...
Wireless Emergency Alerts — a national public warning system commonly used by state and local authorities to deliver important information about severe weather, natural disasters, or missing persons ...
FCC mandates broader language support in emergency alerts, including American Sign Language and 13 other languages.
Google on Sunday announced a new open standard called the Universal Commerce Protocol (UCP) for AI agent-based shopping, at the National Retail Federation (NRF) conference. The standard, developed ...
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A grocery store customer ignored an employee, so they used sign language because they thought he was deaf
Check out what this grocery store worker had to say and see if you think they were out of line when dealing with a customer. “I work at a grocery store. I do not know sign language. I know how to say ...
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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
The Trump administration is arguing that requiring real-time American Sign Language interpretation of events like White House press briefings “would severely intrude on the President’s prerogative to ...
Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
A federal judge ordered the White House Tuesday to immediately provide American Sign Language (ASL) interpretation at all press briefings conducted by President Trump or press secretary Karoline ...
This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...
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