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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

The MTA restored subway service along the 7 train line after a track fire led to a partial suspension Monday morning. Service was temporarily suspended in both directions between Queensboro Plaza and ...

Have you ever wondered why we pay for expensive task-management apps when a tool you likely already have, Excel, can do the job just as well, if not better? Despite the hype around sleek, subscription ...

The Amazon “buy it now” mentality isn’t just for consumer products – the plastics industry has the same need to quickly assess and order parts. That’s why LS Mtron has created a robust service portal ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

The person who walked into the casual fine-dining restaurant Barbacana at 7:55 p.m. on a recent Tuesday liked to crack jokes and was accompanied by someone who didn’t eat beef. A party of two who ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Students logging into their student loan servicer accounts may not be able to see their progress in loan forgiveness payments after the Department of Education stalled payment counts. One of the ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.