Most mantras depend on context. “Ask forgiveness, not permission” is an obvious example. In the right circumstances, this ...

As we kick off 2026, it’s high time to decide not only whether but how you’ll position your team for success in the agentic ...

If human resource personnel are serious about business impact, they should take these four steps to help frontline managers ...

Barcelona picked up their second Spanish Supercup title in a row on Sunday, as they defeated Real Madrid 3-2 in Jeddah. Raphinha (x2) and Robert Lewandowski got the goals for the Catalans, who claim ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

Multitasking Mac users can enhance productivity dramatically with Split View and Stage Manager. Split screen MacBook Air functionality allows two apps to run side-by-side, while Stage Manager groups ...

Servers deserve to keep the tips personally given to them. This employee spent hours helping a customer and was rewarded with a generous $100 tip. But her manager claimed it had to be “pooled,” so she ...

The Customer Success Summit in Chicago takes place November 19–20, 2025, at Swissôtel Chicago. The event brings together senior professionals in customer success to explore how teams can deliver value ...

First jobs can teach valuable customer-service and sales skills and how to own big mistakes. Here’s what eight business veterans learned from their early roles and their advice for young people today.

Each weekday, in our Management Tip of the Day newsletter, HBR offers tips to help you better manage your team—and yourself. Here is a curated selection of our favorite Management Tips on leading when ...

Ever since OpenAI’s record-breaking launch of generative AI in late 2022, Silicon Valley – and pretty much the rest of the world – have been racing to find new ways to harness its power. Among the ...