Historically, SMEs have been unable to launch loyalty programs due to high costs associated with software, commercial ...
Portal26, a pioneer of GenAI security solutions in 2023, launched the industry's only Zero Day Shadow AI Discovery Engine in 2024 and GenAI License Intelligence in 2025, kicks off 2026 introducing the ...
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Loyalty programs are 'ground zero' as companies turn them into 'data-harvesting machines' — why this should concern you
The long-standing model of mutual benefit is rapidly disappearing ...
Tension: Brands obsess over capturing attention while customers silently withdraw, revealing a fundamental mismatch between ...
Recent decisions by the Superior Court of Québec and the Ontario Superior Court to certify consumer class actions in personal data ...
DeLorean is best known as one of the most iconic cars in history, but today the brand is quietly building something different ...
On March 10, Starbucks will be rolling out a major overhaul of its rewards loyalty program, reintroducing a three-tier system ...
Barclays US Consumer Bank is leveraging generative artificial intelligence (GenAI) to create comprehensive summaries of interactions with customers across its contact centers to drive efficiencies and ...
What’s the ROI of Emerging In-Store Design Trends? A Look at What They Are and How They Create Value
Retailers aren’t just using their stores to sell things, they’re reimagining them as places where shoppers can reconnect with ...
As the PwP market has grown significantly in 2025, retailers are quickly learning that PwP has become a standard component in ...
John Leonard is redeeming the 7 million points that should've earned him a fighter jet 30 years ago for a prize that's almost ...
Taco Bell CEO Sean Tresvant told Business Insider that the chain's advantage lies in strong value perception, menu innovation ...
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