Decatur residents started talking about a 43-page independent review on the city's police department. Here's what they said.

Britain's oldest brewer has warned its prices will rise because of measures in the budget. Elsewhere, Visa and Mastercard are ...

Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is ...

How important are online ratings and reviews? Our annual CXresearch found 85% of U.S. customers say ratings and reviews help ...

T he rise of online reviews has transformed how we evaluate everything from restaurants to service providers. While these ...

Be ready to think fast. What someone thinks of you is often set within the first seven seconds of meeting them.

Regardless of how you actually feel about your company or manager, your resignation “has to be wrapped in gratitude,” one ...

Rising prices will spark a 25% decline in brand loyalty in 2025, according to Forrester analysts. This prediction comes just ...

Aptly titled “No Me Quiero Ir De Aquí” (“I Don’t Want to Leave Here”), a lyric made famous by his “Un Verano Sin Ti” hit, “El Apagón,” the residency will take place at the ...

Restaurants in London and across the UK are falling victim to review 'lovebombing' schemes as well as threats to down-vote the eateries - casting doubt on the reliability of the customer verdicts.

but going on leave and the anxiety of being replaced while I was away was one of the hardest things I've dealt with. I'm a customer engineer, and a large part of my role revolves around managing ...

Additionally, the FMLA allows eligible employees to take up to 26 work weeks of leave in a "single 12-month period" to care for a covered military service member with a serious injury or illness.