Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

SolarWinds has used its Partner Summit as the backdrop to announce enhancements to its channel programme, with improved ...

Windows 11 is more advanced than you might think. We show you how to take advantage of AI‑powered Copilot tricks, ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Changes tied to investment, new ways of working and building for success correlated with high engagement, such as new technologies like AI, new and updated work policies, and strategic shifts.

It’s a tough time in the charity sector. With the rises in cost of living and unemployment, fewer people are choosing – or able – to donate their money and/or their time to support charities. But ...

Generative AI in Financial Services: Innovation, Risk, and Customer Experience Your email has been sent How banks and fintechs are using generative AI to drive efficiency, manage risk, and reshape ...

Indianapolis-based Elevance Health, which operates Anthem Blue Cross and Blue Shield in Indiana, is embracing artificial intelligence, or AI, by expanding the use of digital tools such as Virtual ...

What if you could build a fully functional, intelligent customer support agent in less time than it takes to brew your morning coffee? It sounds like a bold claim, but thanks to the rise of no-code ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Nov 18, 2025 at 9:05 ...

The Deputy CISO blog series is where Microsoft Deputy Chief Information Security Officers (CISOs) share their thoughts on what is most important in their respective domains. In this series, you will ...