Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

At some point in their development, the companies will reach what McKinsey refers to as a “natural limit to early stage ...

Shared meanings create institutions with real power. They also enable us to construct personal narratives that give our lives ...

When loss feels too heavy to bear, your journal becomes a sanctuary. Letting your darkest thoughts flow onto the page can ...

Until quite recently, many Big Tech firms opposed the militarization of AI, but that now seems like ancient history as they ...

Here’s everything you need to know about your favorite figure skating jumps, spins, and moves, from axels and salchows to ...

Book clubs and language lessons are two great ways to combine reading new words and sharing them with others, Prof. Wright said. So is playing social word games. For example, expanding your vocabulary ...

Seven in ten believe today’s children use fewer words than previous generations, with 67% saying children now struggle to express themselves confidently, according to new research. Adults place much ...

The past social media posts of two hires have led to a public debate about how much the new mayor is willing to tolerate. By Dana Rubinstein Sally Goldenberg and Jeffery C. Mays Even before Zohran ...

Mercury is still used in small-scale mining to extract gold from ore in more than 70 countries, despite it contaminating rivers and soils, and being toxic to humans. At the sixth Conference of the ...

HAVERHILL, Massachusetts — Adolfo Gonzalez Mateo is juggling a multistate painting business, classes at UMass Lowell, publishing his first book, and the development of an AI-powered software to assist ...

As someone who’s originally from Southern California and now lives in the South, it’s not uncommon for me to get Valley girl comments. I have a habit of throwing in a quick “you know, like” or “so ...