PCMag on MSN

Freshservice

A great solution for internal IT service desks that adhere to ITIL ...
The Hill

Planned Trump staffing cuts loom over National Park Service, Fish and Wildlife, Land Management

Cuts to the federal agencies that manage national parks, science and public lands are expected to result in firings across the West, Southeast and Great Lakes, among other places, Trump administration ...
TechCrunch

Serval raises $47M to bring AI agents to IT service management

Some startups pride themselves on having prestigious financial backers — but just as important is having prestigious customers. It’s one of the main points of pride for Serval, an enterprise AI ...
Executive Gov

FAA Deploys First Phase of New NOTAM Management Service

The Federal Aviation Administration has launched the initial phase of its modernized Notice to Airmen, or NOTAM, service months ahead of the original schedule. The Department of Transportation said ...
federalnewsnetwork.com

Trump tells Forest Service, Interior to merge wildfire management programs

The Interior Department and the Agriculture Department’s U.S. Forest Service are expected to soon merge their federal wildland firefighting programs, according to an executive order President Donald ...
Homeland Security Today

Global Pandemics Are Extinction Level Events and Should Not Be Coordinated Solely Through National or Jurisdictional Emergency Management

Emergency Management, whether conceived as a management system or an operational unit of government, should not be in the ‘business’ of managing global pandemics. While pandemics are certainly ...
Harvard Business Review

What’s the Future of Middle Management?

There has been no shortage of questions and predictions about the end of middle management—from the pages of HBR in 2011 to the BBC four years later. Despite this, the proportion of middle managers ...
The White House

EXCLUSIONS FROM FEDERAL LABOR-MANAGEMENT RELATIONS PROGRAMS

Section 1. Determinations. (a) The agencies and agency subdivisions set forth in section 2 of this order are hereby determined to have as a primary function intelligence, counterintelligence, ...
Business Wire

HDI’s Training and Consulting Helps Organizations and Professionals Improve Service Management and IT Support Performance

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...
Business Wire

Bitwarden Expands Managed Service Provider (MSP) Program to Meet Global Demand for Trusted Credential Management, Driving 97% Growth in Seats

SANTA BARBARA, Calif.--(BUSINESS WIRE)--Bitwarden, the trusted leader in password, passkey, and secrets management, today announced significant growth and expansion of its managed service provider ...
Scientific Research Publishing

Gronroos, C. (2015). Service Management and Marketing: Managing the Service Profit Logic. John Wiley & Sons Ltd.

ABSTRACT: Background: Accountability in social work is crucial for ensuring professional legitimacy and adherence to public organizational practices. This is particularly important in the Estonian ...