Newsweek

Dialing up Protection: The Rising Importance of Inbound Authentication in Call Centers

With every new layer of security, fraudsters look for their next way in. As the government implements a variety of controls in digital channels for identity and device proofing, fraudsters seek new ...

Rocket CRM Details Continued Development of Missed Call Text Back Functionality to Support Structured Business Communication

Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...
Mena FN

Call Loom Has Launched Its Advanced Inbound Call Tracking Feature For Businesses

(MENAFN- EIN Presswire) EINPresswire/ -- Call Loom, a cloud-based call tracking system provider, has officially launched its new inbound call tracking feature in Call Tracking Software, along with ...
Destination CRM

First Orion Launches Protect+ to Safeguard Against Inbound Spam and Scam Calls

First Orion, a provider of branded communication solutions, today launched Protect+ Risk Detection for inbound spam and scam call protection. With its advanced analytics and integration, Protect+ ...
Morningstar

New Integration Between CallRail and MNTN Brings Performance TV Attribution to Inbound Calls and Texts

CallRail, the lead engagement platform, and MNTN (NYSE: MNTN), a technology platform that brings performance marketing to Connected TV (CTV), today announced a new integration that allows advertisers ...
TechRepublic

5 Types of Call Centers to Attract and Serve Your Customers

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.