Carnival Cruise Lines took to social media to remind passengers about one of the basic rules when it comes to being on a ...

A Carnival fan asked if cardboard cutouts of Brand Ambassador John Heald could be placed on ships for guests who want a ...

Credit to Carnival Cruise Line and ambassador John Heald for constantly answering questions and concerns from cruisers. The ...

Airplane food doesn't exactly have a reputation for being high in quality, even becoming a classic "hack comedian" punchline.

Carnival Ambassador John Heald issued a statement that was shared by Facebook personality Jayson Judson reminding cruise-goers that hanging laundry out to try on the balcony is not allowed.

Carnival Brand Ambassador John Heald discussed why it’s important for guests to close their curtains while undressed.