The telecommunications industry is rapidly entering a state of market failure as weak competition keeps mobile phone bills ...

Senators are preparing to grill directors of the telco group’s Singtel parent company over a fatal network failure last year.

TPG Telecom has warned that telecommunications users in metropolitan areas are at risk of being left worse off by Labor’s ...

Optus and Telstra currently partner with SpaceX’s Starlink, but industry observers warn these relationships may prove fragile ...

A resident in a bushfire zone says they were left in a "blind panic" after their mobile phone couldn't connect, as an ...

In recent days, users of three specific iPhone models have faced significant challenges accessing the Telstra network, prompting urgent calls for a software fix. This situation has raised concerns ...

Thousands of iPhone users have been unable to send text messages or make phone calls this week, including calls to triple-0, ...

Baker McKenzie has added an intellectual property litigation specialist to its lineup.

Customers of big telco companies are being trapped in complaint merry-go-rounds that fail to fix their phone and internet problems quickly. Advocates are calling for tough penalties if companies ...

SYDNEY (Reuters) -Australian telco Optus said on Wednesday it had suffered a service outage near Melbourne impacting around 14,000 users, two months after a disruption to emergency calls that probably ...

Over the past several weeks, millions of people in Australia have been shocked to learn that they cannot rely on the essential infrastructure that is meant to contact ambulance, fire, rescue and other ...

Once again, a software upgrade gone wrong has brought core communications capacities to their knees, this time with fatal consequences. On September 18, a network software update at Australian ...