State leaders are reviewing lessons learned after a disruptive outage impacted 911 service. Back on Oct. 22, a large phone ...

The Chicago Transit Authority is a frequent target of rider ridicule on X – as passengers post in real-time about service delays, inconveniences and crime – but those looking to the ...

Joseph Light reports on how data analysis, resource allocation, communications and training all benefit by including ...

The Florida Division of Emergency Management partnered with UF to launch a program that uses AI to send real-time messaging before, during and after a disaster like a hurricane.