Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Service dogs can be four-legged lifesavers, alerting to dangerous allergens, assisting with travel and making people with a wide range of disabilities safer. But fake service dogs, advocates say, are ...

Life can feel like an endless treadmill of obligations, work, and personal goals. We’re constantly told to hustle, achieve, and chase success. Yet, the more you focus on yourself, the easier it is to ...

Service line coverage can pay to fix damaged water, gas, sewer or other underground utility lines. Many, or all, of the products featured on this page are from our advertising partners who compensate ...

A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can transform satisfied customers into loyal advocates, driving sustainable, ...

Watching owner Brooks Headley pour olive oil in the kitchen of Superiority Burger in New York, Tracy Malechek-Ezekiel had a realization. It was the same olive oil used at Del Posto, the ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Not so fast, say many restaurant owners. They’re making a case for a flat-fee tip or service charge added to the bill. For many, it’s a way to recoup rising food costs, credit card processing fees, ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Does your restaurant receipt have a few more ...

The U.S. Secret Service was forced to apologize to a Massachusetts salon owner after using her building's bathroom without permission ahead of a fundraiser for Vice President Kamala Harris last week.

Secret Service Director Kimberly Cheatle on Monday faced blistering criticism as she directly addressed lawmakers' questions for the first time about the attempted assassination of former President ...

The Secret Service repeatedly denied requests for more personnel and other security resources from agents guarding former President Donald Trump prior to the assassination attempt on the candidate at ...