During President Donald Trump's first year back in office, auditors said customer service at the Social Security Administration markedly improved as tens of millions more Americans were served in 2025 ...
The Secret Service continues to endanger the president’s life with lax security, and the government is sitting on information that might expose recent failures which allowed President Trump to get ...
You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
Browser extensions with more than 8 million installs are harvesting users’ complete and extended AI conversations and selling them for marketing purposes, according to data collected from the Google ...
ServiceNow near deal to buy cybersecurity startup Armis for up to $7 billion, Bloomberg News reports
Dec 13 (Reuters) - ServiceNow (NOW.N), opens new tab is in advanced talks to buy Armis, a cybersecurity startup that had been eyeing an initial public offering next year, in a deal that may be valued ...
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Employee at a grocery store thought one customer must be mentally ill, but it turned out she was undercover security
Imagine working at a grocery store when you see a customer acting rather strange. If they weren’t doing any harm, would you confront them or leave them alone? In this story, one employee tries to ...
Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
The Predator spyware from surveillance company Intellexa has been using a zero-click infection mechanism dubbed “Aladdin,” which compromised specific targets by simply viewing a malicious ...
Indian automotive giant Tata Motors has fixed a series of security flaws that exposed sensitive internal data, including personal information of customers, company reports, and data related to its ...
When Dolores Taylor needed to update her bank information with the Social Security Administration (SSA) earlier this year, the 84-year-old Alaska resident called her local Social Security office and ...
AI agents – task-specific models designed to operate autonomously or semi-autonomously given instructions — are being widely implemented across enterprises (up to 79% of all surveyed for a PwC report ...
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