The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the ...

Last year, Belkin announced that it would end support for most of its Wemo smart home products in January 2026. That deadline ...

Large enterprises adopt UCaaS to unify voice, video, messaging in the cloud—cutting costs, scaling easily, improving collaboration and customer engagement with AI, security, and reliability.

Integrated solution brings eGain's trusted agentic capabilities to Webex Contact Center customers, enabling real-time ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge solutions for customer engagement, today announced the release of eGain AI ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

DALLAS, Oct. 27, 2025 /PRNewswire/ -- GDT, a leading technology solutions integrator and managed services provider, announced the enhancement of its client-first managed services platform powered by ...

GetixHealth awarded for leading transformation through the customer journey in the Customer Experience Extraordinaire category GetixHealth, the premier revenue cycle partner for healthcare innovators, ...

Cisco Systems Inc. (NASDAQ:CSCO) is one of the most promising stocks under $100. On September 30, Cisco announced major updates to its Webex Customer Experience portfolio. These enhancements focus on ...