Retail Insider
In the meticulous world of horology, where precision meets artistry, Stoll & Co. stands as a beacon of excellence. For over 44 years, this Dayton, Ohio-based watch service company has set the gold standard for quality and integrity, revolutionizing an …
Retail Insider
“The customer experience is the next competitive battleground.” – Jerry Gregoire. As competition in retail intensifies, shop owners are turning to digital kiosks as a tool to revolutionize the way customers interact and the way business is conducted. This article focuses on how retail is changing as a result of the introduction of digital kiosks, their impact on further automating the ...
Welcome to the New Retail Insider Website
Nov 2, 2020 · The new website is also part of an expansion for Retail Insider, which recently partnered with Best Retail Careers International Inc. to launch the new Luxury Careers Canada job board and staffing firm.. Retail Insider launched podcasts which have become popular, and now we are in the process of launching curated research as well as other initiatives. ...
Retail Insider's Top 23 Most-Read News Articles of 2023 [Feature]
Jan 2, 2024 · 19. Hudson’s Bay Launches Outlet Store Concept Hudson’s Bay at Eglinton Square in Toronto, 2019. Photo via Google Street View. The department store retailer’s new location features outlet pricing, following the shuttering of a previous Hudson’s Bay …
Sustainable retail practices and resale market insights with Liza …
Oct 30, 2024 · Liza Amlani, founder and principal of the Retail Strategy Group, recently shared her thoughts on critical shifts in the Canadian retail landscape in a conversation with Retail Insider’s Mario Toneguzzi.With over two decades of industry experience, Amlani provided insight into topics dominating retail discussions today—particularly the growing importance of sustainable retail practices and ...
Why retail companies must shift to experiential marketing or risk ...
Oct 22, 2024 · A new study by Gradient, a global leader in experiential marketing, reveals 82 per cent of retail companies invest heavily in experiential marketing to build deeper connections with their customers. “Experiential marketing has become crucial because it taps into the most fundamental aspect of human decision-making: emotion,” said Anthony Coppers, Founder and Head of Innovation at Gradient.
Canadian Retail News From Around The Web For September 25, …
Sep 25, 2024 · News at a Glance. Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day.
Retail sales on the upswing: Statistics Canada
Oct 25, 2024 · Retail sales increased 0.4 per cent to $66.6 billion in August with sales up in four of nine subsectors and led by increases at motor vehicle and parts dealers, reported Statistics Canada on Friday. Core retail sales—which exclude gasoline stations and fuel vendors and motor vehicle and parts dealers—were down 0.4 per cent in August, said the report, adding that in volume terms, retail ...
How Omnichannel Strategy and Automation Improve Customer …
Oct 4, 2024 · Considering that 77% of consumers expect to interact with someone immediately when they contact a brand, automation enabled by self-service chatbots can help you meet customer expectations for immediate support even when your support agents aren’t available to answer customers’ questions.Moreover, according to Intercom’s report, businesses that have already implemented AI chatbots report ...
The Increased Adoption of AI and Automation in Retail
Sep 18, 2024 · When a customer adds an item to their online shopping cart, algorithms are already at work predicting what else they might like - sometimes before they even know it themselves.