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Improving the Customer Service Chat-Bot

Improving the Customer Service Chat-Bot

While chat bots are quickly becoming the customer service representatives of the digital age, it can be clunky and frustrating to talk to a machine. Rasa NLU could be part of the solution. The open source API makes it easier to bring more sophisticated bots to market. Globalive Chairman Anthony Lacavera talks to Rasa's co-founder and CEO ...

Bloomberg.comJul 12, 2017

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