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1:03
YouTube
CNBC International
Sierra Co-Founder Says Autonomous AI Agents Are Already Handling Customer Service
Sierra co-founder Clay Bavor says some companies are moving beyond AI tools that simply assist workers — and are going straight to autonomous agents. Bavor told CNBC’s Arjun Kharpal that AI agents can help fully resolve up to 80% of incoming customer inquiries in some cases, from mortgage questions to troubleshooting products. He says the ...
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